Umrahub supports a structured booking process for both individual pilgrims and agency-managed travelers. The goal is to keep package building, pricing, and confirmation clear from start to finish.

Step 1: Build the Journey

Start by defining travel dates, traveler count, preferred hotels, and transfer requirements. If needed, include visa handling and additional operational services.

Step 2: Review Terms

Before payment, review rate conditions, cancellation rules, and inclusions. This helps avoid surprises and ensures all stakeholders approve the booking scope.

Step 3: Confirm and Track

After payment is completed, booking records and references are generated in the platform. Operational updates can then be tracked through the relevant dashboard modules.

Step 4: Post-Booking Support

For amendments, cancellations, or service clarifications, use the support channels listed on Customer Support.